Frequently Asked Questions
The promotion runs for eighteen weeks, commencing on Wednesday 27th of March, 2024 at 12:00am AEST / 02:00am NZST, with final entries closing at 11.59pm AEST / 1:59am NZST on Wednesday 31st of July, 2024 (Promotional Period).
Yes, this promotion is only open to Australian and New Zealand residents.
Entry is open to people aged 18 years or over.
The promotional terms and conditions can be accessed here.
Any product questions you have please phone 1800 627 231 (AUS) or 0800 441 512 (NZ) or email the Ferrero Consumer Service team at [email protected] (Monday to Friday from 8:00am – 6:00pm). Please email [email protected] for any questions about this promotion.
To enter, entrants must, during the Promotional Period:
Purchase any Kinder product from any retailers in Australia or The Warehouse in New Zealand;
Visit kinder.com/win;
Correctly input the requested details in the form;
Upload a copy of your Qualifying Purchase receipt;
Check the box consenting to personal information being stored and managed in accordance with the Privacy Act 1988 (Cth) and the Promoter’s privacy policy; and
Submit the fully completed online entry form.
To be eligible for the chance to win, individuals must purchase any Kinder product during the Promotional Period.
You will receive an on-screen confirmation message on the promotional website after you have entered your details, acknowledging that your entry has been received.
Unfortunately, entries can only be made during the promotional period. If you are having issues during the promotional period, please contact us here.
To claim a prize, you must reply to the email received informing you that you have won and advise if the postal address you have submitted is correct.
All Prizes must be claimed by 9:00am AEST / 11:00am NZST, Tuesday 3rd of September 2024.
Up to 30 days from address confirmation to prize delivery. Delivery timeframes are dependent on Australia Post guidelines at the time of promotion.
Multiple entries permitted, subject to the following:
Only one entry permitted per transaction, regardless of the number of Kinder products purchased in that transaction;
Each entry must be submitted separately and in accordance with entry requirements;
You must retain your promotional product receipt/s for all claims as proof of purchase.
Please refer to our privacy page here.
A draw for any prize/s which are unclaimed by the Prize Claim Date may take place from amongst all non-winning entries on 3/09/2024 at the same time and place as the original draws. You must ensure you keep your proof of purchase should you be a second draw winner.
In the case of a winner, prize winner/s will be notified by email within two (2) business days of the prize draw and their details published at kinder.com/win.
